Thanks for your question. The Taupe Eyebrow Pencil with Spoolie is in stock. It is our number one selling pencil. The majority of our customers have asked us to create an Eyebrow pencil with Spoolie so we have discontinued the ones without. Thanks
We consulted with our International makeup artist and she said: You would be a perfect candidate for our Light Brown! The blonde and taupe Both have some ash in them but our light brown is not ashy and very golden in tone.
Thank you for your question. We actually adjusted our blonde color to be less warm Based off our customers feedback. The blonde is now cooler in tone. Our Light brown is now more golden (or warm) in tone and if you are looking for a warm color that would definitely be our Auburn. Our International Makeup Artist likes to mix our Auburn with the blonde or light brown for some clients as well. Hope I hope this helped answer your question!
Taupe is your best bet. A black/very dark pencil will make your brows too dark because you are coloring the skin of the brow too. And too dark brows known as making you look older and angry. I do too have black brows but even dark brown is too dark for me. Perhaps you should go to Sephora where you can try different colors and see what you like best.
The light brown would be the next lighter shade. I just received blond and it is not blond, but rather a light brown. While I love the texture of the product, the blond shade is too dark for my light hair color. It is darker than natural color eyebrows.
We believe in complete customer satisfaction. This is reflected in our 100% Customer Satisfaction Policy.
If you are unhappy with your purchase for any reason, you may return it to us within 30 days for a full refund less shipping and handling. No returns will be accepted if post-marked later than 30 days following your shipment.
How do I get refunded?
To receive your refund, please return the product to the following address:
Chella - Returns 507 Calle San Pablo Camarillo, CA 93012
Please include a copy of your invoice when you return the merchandise so we can better locate your order in our system. Again, no returns will be accepted if post-marked later than 30 days following your shipment. (You are responsible for the S&H fees to return the product. If you would like we can email you a return Shipping Label and a charge of $5.95 will be deducted from your return. Please email firstname.lastname@example.org if you need assistance.)
Where's my refund?
Please allow up to 15 business days to process your return from receipt by our Returns Department. We will notify you via e-mail of your refund once we've received and processed the returned item. Upon issuing a refund, this information will be passed on to your credit card holder which can take up to 30 days to apply your credit.
I want to cancel my order
We will be able to cancel your order provided the order hasn't already entered the shipping process. Most orders ship the same day, if ordered during the business week. You may email us at email@example.com
Chella Tweezer Replacement Policy
As a courtesy to our valued customers, Chella offers a one-time replacement for used tweezers when tweezers are returned to the Brow Bar where purchased or to:
Chella Skin Care Tweezer Replacement 507 Calle San Pablo Camarillo, CA 93012
Please be certain to include the address to which you would like the new tweezers shipped.