Free Shipping: Chella offers free shipping on orders over $75.00.

Shipping Costs: For orders under $75, shipping is calculated at checkout based on your delivery address and the shipping method selected.

Processing & Speed: Most orders ship the same day if they are placed during the business week.

Tracking: You will receive a tracking number via email once your order has been shipped.

Order Cancellations: You can cancel an order as long as it has not yet entered the shipping process.

International Shipping: The website features a currency and country selector in the header (covering dozens of countries from Australia to the UK), indicating that they support international orders.

Returns & Shipping: If you return an item, you are generally responsible for the return shipping and handling fees. Chella can provide a return label for a fee of $5.95, which is deducted from your refund.