Shipping policy
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Free Shipping: Chella offers free shipping on orders over $75.00.
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Shipping Costs: For orders under $75, shipping is calculated at checkout based on your delivery address and the shipping method selected.
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Processing & Speed: Most orders ship the same day if they are placed during the business week.
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Tracking: You will receive a tracking number via email once your order has been shipped.
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Order Cancellations: You can cancel an order as long as it has not yet entered the shipping process.
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International Shipping: The website features a currency and country selector in the header (covering dozens of countries from Australia to the UK), indicating that they support international orders.
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Returns & Shipping: If you return an item, you are generally responsible for the return shipping and handling fees. Chella can provide a return label for a fee of $5.95, which is deducted from your refund.